Frequently Asked Questions
Tickets must be purchased in advance, and cruises often sell out quickly. To maximize your chances of getting the day and time you prefer, please book well in advance. Tickets can be purchased with a Visa, Mastercard or American Express.
DO I HAVE TO PURCHASE TICKETS IN ADVANCE?
HOW MANY PASSENGERS CAN ATTEND? WILL THERE BE OTHERS ON THE BOAT?
Candere accommodates up to 6 guests, this includes children and babies. You can book individual seats or choose a private option.
IS THE CRUISE NARRATED?
The cruise is narrated by your knowledgeable captain. We will discuss the history of Seattle and Lake Union as well as the various sites seen along the way.
WHAT HAPPENS IF IT RAINS?
All vessels get enclosed or have inside spaces, so we will be dry and comfortable regardless of the weather.
ARE THERE BATHROOMS ON THE BOAT?
All vessels are equipped with bathrooms, or as we call them on the water, "heads."
CAN WE BRING DRINKS? ALCOHOL?
Outside alcohol is not permitted on the lake cruises, however you may bring beer and wine aboard Kingsley, the sailboat.
Is food provided?
You are welcome to bring food aboard. There are several great restaurants nearby. Please check out our "Recommendations" page.
Our Cancellation / Reschedule policy is 72 hours prior to the departure date. The boat gets completely enclosed if needed and we stay dry and comfy, so we do not cancel for rain. If you have an emergency or extenuating circumstance, please call us and we will do our best to work with you.
Rescheduling 72hours - 24 hours prior to departure date: A fee of up to 50% may apply.
Rescheduling within 24 hours of departure date: A fee of up to 100% may apply
If we manage to refill your seats, your fee may be refunded.